Refund Policy

Effective November 14, 2026 · Version 1.0

THIS REFUND POLICY IS PART OF OUR TERMS OF SERVICE. You agree to it at checkout by checking the consent box for your purchase.

This Refund Policy covers everything sold on Teach Me To Think, the storefront at teachmetothink.com, which offers Wisdom Into Practice commentary editions by Damian Martinez. The seller is EntrepreNEW, Inc., a Florida S-Corporation. It applies to customers worldwide. Where the Terms of Service and this Refund Policy differ on a refund matter, this Refund Policy controls.

1. Summary

Digital products (the Commentary Collection, 20 Action Guides, Audiobook Library, and Video Masterclass): all sales are final once delivered, subject to mandatory consumer law. If something does not work, we fix it, replace it, or refund it (Sections 2 and 3).
Let's Talk Through Your Next Move: conversations are not cancelled or refunded. If your time no longer works, you can reschedule at least 48 hours before it; the other rules are in Section 5.
Free sample chapter: free, so no refund applies.
Your mandatory consumer rights always apply (Sections 6 and 7).

2. Digital Products: All Sales Final (Subject to Mandatory Law)

Because our digital products are delivered or made available immediately after purchase and cannot be returned, ALL DIGITAL PRODUCT SALES ARE FINAL. No refunds, exchanges, or credits are issued after purchase, except (i) where mandatory consumer protection law in your jurisdiction provides otherwise and cannot be excluded by agreement, and (ii) where the digital content is defective, materially not as described, or does not conform to what we advertised, as described in Section 3.

This applies to:

The Commentary Collection (six commentary editions in ePUB and PDF, with any bonus files shown on the product page)
20 Action Guides
Audiobook Library (streaming, or streaming plus download)
Video Masterclass

It also applies to any of these products bought with one click after checkout using the card saved at checkout. If you are charged twice for the same product, we refund the duplicate charge.

Why digital sales are final

Digital products are delivered immediately and cannot be physically returned.
Download links and streaming access are granted as soon as payment is confirmed.
Once content has been downloaded or viewed, access cannot be taken back.

3. Technical Issues and Defective Delivery

If a technical issue prevents you from accessing a product you bought (for example, a broken download link, a corrupted file, a sign-in link that does not work, or a streaming page that will not play), contact support@damianmartinez.com. We will fix the issue, re-deliver the content, or provide a replacement. A technical issue that we resolve is not grounds for a refund. If we cannot resolve the issue or restore your access within a reasonable time, we will refund that product in full.

A technical issue does not include a slow internet connection on your side, an incompatible device or app, not checking your spam folder for the delivery email, or the expiry of a time-limited link that was successfully delivered. In each of those cases we will still help you, and we will send a new link on request at no charge.

4. Re-delivery, Formats, and Corrections

Re-delivery. If a download link has expired or stopped working, contact us and we will send a new one at no charge. Re-delivery of a product you already received is a replacement delivery, not a refund.

File formats. Products are provided in the formats listed on the product page. Compatibility issues with a particular device or app are not product defects, but we will help you open your files or provide another available format.

Corrections. If we release a corrected version to fix an error in a product you bought, such as a corrupted file or a material error in the text, we provide it to you at no charge.

5. Let's Talk Through Your Next Move

Let's Talk Through Your Next Move is one private live video conversation of 30 minutes with Damian Martinez. The price is $97 for existing buyers within 72 hours of their qualifying purchase, and $147 otherwise. The following rules apply:

No cancellations or refunds: once purchased, the conversation is not cancelled or refunded, except where mandatory consumer law requires it.
Rescheduling: you may reschedule with at least 48 hours' notice before the scheduled time.
Late cancellation and no-shows: cancellations with less than 48 hours' notice, and no-shows, are forfeited without refund or reschedule.
Booking deadline: the conversation must be booked within 90 days of purchase. We send booking reminders. A conversation that is not booked within 90 days of purchase expires without refund.
Our changes: we may reschedule the conversation because of an emergency. If we do, we will offer you a replacement time.
Nature of the conversation: it is educational and is not professional advice, including legal, financial, medical, or therapy advice. It is confidential. It is not recorded without the prior written consent of both parties.
Conduct: we may end a conversation if the participant is abusive.

To reschedule, use your booking page, or email support@damianmartinez.com from the email address used at purchase. Rescheduling moves the conversation you already bought to a new time; it is not a refund. Your rights under Sections 6 and 7 always apply.

6. EU and UK Right of Withdrawal

How to withdraw. Email support@damianmartinez.com from the email address used at purchase and tell us which purchase you are withdrawing from. You may use the model form below, but you do not have to. We confirm your withdrawal by email.

Digital content

Consumers in the European Union and the United Kingdom have a statutory 14-day right of withdrawal from online purchases under the Consumer Rights Directive 2011/83/EU and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, subject to the exceptions those laws allow. For digital content (Article 16(m) of the Directive and Regulation 37 of the UK Regulations), the checkout asks you to:

expressly request that we begin delivery or streaming access immediately, before the 14-day withdrawal period ends; and
expressly acknowledge that once delivery or streaming access begins, you lose your right of withdrawal.

This is a separate checkbox that is not ticked in advance. Where you have given this consent and delivery or streaming has begun, no refund is available under the statutory withdrawal right. We confirm your consent and acknowledgment on a durable medium (your order confirmation email) in accordance with Article 8(7) of the Directive and Regulation 16(3) of the UK Regulations. If you do not give this consent, we will not deliver the digital content until the 14-day period has ended, and you keep your full right to withdraw during that period.

The live conversation

Let's Talk Through Your Next Move is a service. At checkout, you are asked to request that the service may be provided during the 14-day withdrawal period and to acknowledge that once the conversation has been fully provided, you lose your right of withdrawal. If you withdraw within 14 days of purchase and before the conversation has taken place, we refund the conversation in full. If you do not make this request, your conversation is scheduled for a time after the 14-day period ends.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)
To EntrepreNEW, Inc. (Teach Me To Think), PO Box 17463, West Palm Beach, FL 33416, USA, support@damianmartinez.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*)/for the provision of the following service (*),
Ordered on (*),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
(*) Delete as appropriate.

Conformity rights

The waiver does not affect your rights where digital content is faulty, not as described, or not fit for purpose. Under the EU Digital Content Directive (EU) 2019/770 and the UK Consumer Rights Act 2015, you keep the right to a remedy (repair, replacement, price reduction, or refund) where the content does not conform to the contract. These rights cannot be waived.

7. Consumer Rights in Other Countries

Australia. Our products come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010). You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Our "digital sales are final" rule applies only to change-of-mind purchases and does not override these guarantees.

Brazil. Under Article 49 of the Consumer Defense Code (Lei 8.078/1990), consumers who buy online may cancel within 7 days of the purchase or receipt of the product (direito de arrependimento), with a full refund. To use this right, contact us within 7 days of your purchase.

Japan. In accordance with the Act on Specified Commercial Transactions, we disclose before purchase, at checkout and on this page, that our digital products are delivered immediately and are not refundable after delivery, except where a product is defective or not as described.

South Korea. Under the Act on Consumer Protection in Electronic Commerce, you have a 7-day right to withdraw from online purchases. This right may be restricted once provision of digital content has begun (a download has started or streaming access has been granted), and you are told this at checkout. Where access has not begun, you may withdraw within 7 days of purchase by contacting us.

Canada. Where provincial distance-contract rules, including the Quebec Consumer Protection Act, give cancellation rights because required disclosures were not made or delivery was not performed, those rights apply. We provide the required disclosures at checkout and on this page.

All other jurisdictions. Nothing in this Refund Policy limits any right you have under mandatory consumer protection law that cannot be excluded or waived by agreement. Where such law gives you refund, cooling-off, or withdrawal rights beyond this policy, those rights apply. Contact us with the legal basis of your claim and we will respond within the time the law requires. Everywhere, you keep your right to dispute a charge you did not authorize.

8. How to Ask for Help or a Refund

Email support@damianmartinez.com with your name, the email address used at purchase, the product or charge, and what went wrong. We acknowledge requests within 2 business days and aim to resolve them within 10 business days.

9. Chargebacks

Please contact us before opening a dispute with your bank or card issuer, and allow 10 business days for us to resolve the issue. Most issues are resolved faster by email. If a dispute is filed, we may provide Stripe and your bank with the records we keep about your purchase (Section 10). Filing a chargeback for a purchase you authorized and received, without first contacting us, may result in the end of your access to purchased content, cancellation of a booked conversation, and refusal of future purchases. This does not limit your statutory rights or your right to dispute a charge you did not authorize or a product that is defective.

10. Proof of Delivery

We keep records of delivery and access, which we use to answer refund requests and payment disputes. Where they apply, these include: the checkout consent text and version you agreed to, with its date, time, and IP address; payment authorization records from Stripe; email delivery confirmations; download link issuance and use, with timestamps and IP addresses; sign-in link issuance and use, and streaming access records; and, for the conversation, booking confirmations, calendar events, and video platform attendance records where the platform provides them. These records are kept for at least 24 months to cover dispute windows, and financial records for 7 years.

11. License Ends on Refund

If we refund a digital product, your license to that product ends immediately. You must stop using it and delete all copies. Access to its download links and streaming pages is removed.

12. Statement Descriptor

Charges appear on your bank or card statement as "D-MARTINEZ* TMTT" (some banks show "DAMIANMARTINEZ.COM"). If you do not recognize a charge, contact support@damianmartinez.com before disputing it with your bank. This does not limit your right to dispute a charge you did not authorize.

13. Refund Processing

Approved refunds are made to the original payment method through Stripe within 10 business days of approval. Your bank or card issuer may take another 5 to 10 business days to show the refund on your statement. We confirm every refund by email to the address used at purchase.

14. Changes to This Policy

We may update this policy. Changes apply to purchases made after the change. Each purchase is governed by the Refund Policy in effect at the time of that purchase.

15. Contact

Teach Me To Think (teachmetothink.com), operated by EntrepreNEW, Inc.
Support: support@damianmartinez.com
Other correspondence: dm@damianmartinez.com
Mailing address: EntrepreNEW, Inc., PO Box 17463, West Palm Beach, FL 33416, USA
Response time: within 48 hours.

Document version 1.0, effective November 14, 2026.